ManageEngine ServiceDesk is a user-friendly system for managing services and requests submitted by an organization’s IT departments. This program is based on the best practices for enhancing organizational productivity – ITIL. This program helps users to manage and navigate all IT-related processes in an organization. This product provides a great database for managing the organization’s IT infrastructure configuration, you can create meaningful relationships between different configuration items, and if you have a problem in one of the configuration areas, you can find the root of the problem. On the other hand, since the configuration management in this software is graphically, you can easily identify the relationship between the various components.
Through this program, users can notify predefined problems. In addition, there is a knowledge base in this program that, by completing this knowledge base, users are able to find answers to predefined questions and problems without calling the support unit. Customers can search by keyword in this knowledge base and find the answer to most of the important questions. One of the most important features of service management systems is the registration and classification of various events. This program can record a variety of events, problems and issues in the program, and specify the status of the termination or its current status. Another feature of this asset management program is an organization. Hardware such as printers, scanners, routers, firewalls, switches, and other network equipment and hardware platforms are considered to be an important part of an organization. With the smart scanner, all of these items can be extracted and managed.
ManageEngine ServiceDesk Compatibility
Intel Core Duo (1.7 GHZ) + RAM 1 GB – HARD 20GB
Platform: Windows server 2012; Windows 2000 + SP4; Windows 2000/2003 Server; Windows XP Professional
Windows 2008 Server; Windows 7.
Linux: Red Hat Linux 7.2 and above ; Linux Debian 3.0.
MS SQL 2005, MS SQL 2008, MS SQL 2012, MS SQL 2014
Internet Explorer: IE 9, IE 10 & IE 11
Firefox: v3.6 and up
Register the software using the SD file inside the full version folder.
Password (s): Download Here
32-bit version: 150 MB
64-bit version: 135 MB
Free Download Software Full Version PC and Mobile